
Lebara Australia
Lebara Australia Reviews
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Verified Reviewer New ReviewerFailure to activate sim card
User's recommendation: Avoid purchasing from LEBARA as they clearly don't understand the concept of customer support.
Reception is not available
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerIt doesn’t solve my problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThis month I bought 50 GB internet for 35 dollars but I can't use it
User's recommendation: Lebara reacharge.
False Advertising, shonky business practice
This manipulation of countries to be 'included' in your list of free access is widespread. After sixty years of travel, this is my experience.
I can not say whether the fault lies in bad business practises by phone companies or policy changes by national governments - I suspect the former. When you call your phone company from overseas, you are frequently put on hold while your 'consultant' gets an opinion.
This is the problem - untrained or inexpert staff stuffing clients around on a call that can cost you 30 euros. - of which a good 25 is for 'hold' time while some decent advice is found.
- Not holding contractual agreement
Does anybody at this company care about responding to customers or do they prefer to 'con' as many people as possible